Rinnai Heat Pumps
Shop by Heat Pump Type
High Wall
A high wall mounted heat pump is the most common heating and cooling system in New Zealand
Floor Console
A compact floor console heat pump sits low on the wall – ideal where wall space is limited or under large windows.
Ceiling Cassette
Ceiling cassette heat pumps sit flush in the ceiling and spread air evenly – a popular choice for open-plan living and offices.
Ducted System
A ducted heat pump delivers whole-home comfort with quiet, hidden airflow.
12 MONTHS INTEREST-FREE
On All Toshiba Seiya High Wall Heat Pumps.
Lending criteria, $50 annual Account Fee, fees, Ts&Cs apply. Minimum spend applies. $55 Establishment Fee applies to your first Long Term Finance (LTF) transaction, $35 Advance Fee applies to subsequent LTF transactions. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF interest free period. Other interest rates and fees may apply. Click here for full Ts&Cs.
Why Regular Heat Pump Servicing Matters
Without regular servicing, heat pumps and air conditioners lose performance over time. That means higher power bills, poorer indoor air quality and a greater risk of breakdown.
A regular service with a SureCool technician catches small problems before they become costly repairs, extends the life of your system and keeps your home comfortable all year round.
You Could Be Loosing 50% Efficiency
After 12 months of use, your heat pump’s efficiency may drop by as much as 50%, depending on outdoor conditions.
An unserviced heat pump can lead to:
Higher power bills
Less heating and cooling
A shorter life for your heat pump
A higher chance of breakdown
Poorer air quality and possible health issues
We recommend an annual service for your heat pump.
IQP inspections
IQP inspections for your Building Warrant of Fitness (Form 12A), covering specified system SS 9 – mechanical ventilation and air conditioning.
Commercial Refrigeration
Our specialist SureCool refrigeration team maintains, services and repairs commercial refrigeration.
Frequently Asked Questions
What services do you offer for heat pumps and air conditioning?
We supply, install and service heat pumps, air conditioning and refrigeration for homes, businesses and rural properties. Our SureCool team handles everything from single split systems to whole-home ducted systems, across the Waikato and King Country.
Which heat pump and air conditioning brands does Pratts work with?
We partner with Mitsubishi Electric, Toshiba, Fujitsu and Rinnai. Our licensed technicians also service and repair most other heat pump and air conditioning brands.
What types of heat pump units can I choose from?
We supply and install high wall, floor console, ceiling cassette and ducted systems – from single-room comfort to whole-home heating and cooling. Our team will help you choose the most efficient, cost-effective option for your home or business.
Is there a way to estimate running costs or find the right size?
Yes. Our Heat Pump Calculator helps you estimate power use, running costs and the right size unit for your space.
Why is regular servicing important?
Regular servicing keeps your heat pump efficient, extends its life and helps maintain healthy air. Our technicians check heating and cooling, clean coils and filters, and make sure everything runs safely – ideally before summer and winter. Book a Heat Pump Service
Who installs heat pumps near Te Awamutu, Cambridge and Otorohanga?
Pratts SureCool installs heat pumps from our three local showrooms: 100 Roche St, Te Awamutu; 10 Albert St, Cambridge; and 6 Main Nth Rd, Otorohanga. Call 0800 772 887 or request a free quote online.
Not sure which heat pump is right for your home or business? Try our Heat Pump Calculator.
Contact Pratts
Freephone: 0800 772 887
CAMBRIDGE: 10 Albert St
OTOROHANGA: 6 Main Nth Rd
TE AWAMUTU: 100 Roche St
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