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Heat Pumps & Air Conditioning Units

Welcome to Pratts SureCool Refrigeration, your one-stop shop for all your air conditioning and heat pump needs. 

We specialise in installation, maintenance, and repair of leading brands like Mitsubishi Electric, Fujitsu, & Toshiba.

NZ Favourite Brands:

High Wall Heat Pumps

A high wall mounted heat pump is the most common heating and cooling system in New Zealand


High Wall Heat Pumps - Pratts NZ
High Wall Heat Pumps - Pratts NZ

Floor Console Heat Pumps

A compact, floor console heat pump ensures perfect temperatures are achieved at all times.


Floor Console Heat Pumps
Floor Console Heat Pumps

Ceiling Cassette Heat Pumps

Ceiling cassette heat pumps take up no floor space and have become one of the most popular choices today


Ceiling Cassette Heat Pumps
Ceiling Cassette Heat Pumps

Regular Aircon/Heat Pump Maintenance is a Must!

Regular air conditioning and heat pump servicing and maintenance are essential for ensuring the efficient and reliable operation of these systems. Without proper maintenance, the performance of air conditioners and heat pumps can deteriorate over time, leading to increased energy consumption, reduced indoor air quality, and even complete system failure.

By scheduling regular maintenance appointments with a SureCool technician, you can catch and fix small problems before they turn into major repairs, prolong the lifespan of your equipment, and enjoy consistent, comfortable indoor temperatures all year round. Additionally, well-maintained air conditioning and heat pump systems are more energy-efficient, which can lower your energy bills and reduce your carbon footprint. In short, regular maintenance is a smart investment that pays off in both the short and long term.

You Could Be Loosing 50% Efficiency

After twelve months of usage your heat pumps efficiency may have reduced by as much as 50% depending on outside air conditions.

A heat pump that has not been serviced may cause the following  issues

  • Increased power consumption

  • Loss of cooling and heating capacity

  • Reduction in the life of the heat pump

  • Increased chance of your system failing

  • Increased possibility of air contamination and health issues

We recommend an annual service for your heat pump. You will receive a comprehensive diagnostic report on completion of any service conducted by our service technician.  

IQP inspection

Building WoF Form 12A. SS9- Mechanical ventilation or air conditioning systems.


We have a specialist refrigeration team - Commercial, rural & farming refrigeration maintenance, servicing and repairs.

Need help deciding which heat pump solution is best for your home or business? Try our heat pump calculator!


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