0800 PRATTS


Residential and Commercial Heating & Cooling Specialists


The Best Heat Pump Solution For Your Home


SureCool Refrigeration is a specialist division of Pratts. We install and service a wide range of heat pumps and air conditioning units including High Wall, Ceiling, Multi-Room, Cassette and Floor Console heat pumps. We have three Waikato showrooms located in Cambridge, Te Awamutu and Otorohanga. 

Our range includes options for both residential and commercial use. We are accredited dealers and installers for Mitsubishi Electric, Toshiba, Carrier, & Fujitsu. Our experienced installers and technicians also repair and service all brands of heat pumps. Our staff are industry trained, so you can be assured of the best heating or cooling solution for your home or business.

We service and maintain every heat pump we install, so you can be sure your investment is protected and will give you years of efficient operation. 

Ceiling Cassette Heat Pumps

Ceiling cassette heat pumps take up no floor space and have become one of the most popular choices today

High Wall Heat Pumps

A high wall mounted heat pump is the most common heating and cooling system in New Zealand

Floor Console Heat Pumps

A compact, floor console heat pump ensures perfect temperatures are achieved at all times.

Featured Range

Mitsubishi Electric 


Black Diamond High Wall Heat Pumps

With 3 distinctive colour choices, the range redefines personalised comfort and style and is packed with advanced features including Dual Barrier Coating maximising energy efficiency, a 3D i-See Sensor for customised comfort and Plasma Quad Filtration. Furthermore, HyperCore Technology is standard on the 2.5-5kW capacities guaranteeing full heating to -15°C

Introducing Rinnai Air Conditioning

When the weather turns, turn to someone you can trust..


No matter the weather, Rinnai has a Heat Pump solution for every Kiwi home. The Q Series Heat Pump has been designed using the latest inverter technology to quietly and efficiently deliver warmth and superior comfort to your home. The Q Series also delivers powerful and consistent cooling for those hot and humid summer months, making it the ideal year-round comfort solution for your unique space.


Featuring convenient Wi-Fi control as standard and up to 5-star energy rating, the efficient Q Series also offers a superior line-up of additional features:

Need help deciding which heat pump solution is best for your home or business? Try our heat pump calculator!

Call us today for a free quotation

Phone 0800-772-887 


With over 60 years of experience you can be certain you’ll get the best advice and service from our team. You also have the peace of mind that your heat pump will be installed to the highest standard of workmanship by our accredited technicians and installers. 


Pratts  specializes in heating and cooling solutions for your home or office. Servicing Hamilton, Cambridge, Te Awamutu, Otorohanga and Te Kuiti.

  • Installation
  • Repairs
  • Maintenance
  • Servicing 
  • Residential and Commercial 
  • IQP qualified technician  
 

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