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Heat Pump Servicing Cambridge, Te Awamutu & Otorohanga 

Maximise the efficiency of your heat pump.

Stay Warm in Winter and Cool in Summer

We’ll service your heat pump so it stays quiet and efficient, keeping you warm through winter and cool through summer.

Get Some Peace of Mind Today

Keep your heat pump or air conditioning system in top shape. Book a service today and feel the difference a well-maintained system makes.

Book Your Heat Pump or Air Con Service

We service all makes and models of heat pumps and air conditioners – ducted, high wall, floor console and ceiling cassette – for homes and businesses

Accredited Dealer, Installer and Service Agent For

Comprehensive Heat Pump Servicing by Pratts

Our heat pump and air conditioning services include

IQP Inspections for Building Warrant of Fitness: we inspect your system against specified system SS 9 and provide the reports and Form 12A you need.

Frequently Asked Questions

What is included in a service?

Every service includes a system check and diagnostics, a high-pressure botanical clean of the indoor and outdoor units, filters replaced or washed, and a check of electrical and key components. We can quote any repairs needed. For commercial buildings, we also complete IQP inspections and Form 12A for your Building WoF.

Do you service all brands?

Yes. We service all makes and models of heat pumps and air conditioners. Our technicians are trained on major brands including Mitsubishi Electric, Fujitsu, Toshiba and Rinnai, and follow manufacturer servicing standards to help keep your warranty valid.

How often should I service my heat pump and why?

At least once a year. An uncleaned heat pump can lose up to 50% of its efficiency within 12 months, depending on conditions, which pushes up power bills. A yearly service keeps it running efficiently, improves air quality and helps prevent costly breakdowns. Spring and autumn are ideal times, before the summer and winter peaks.

Can you help with building compliance?

Yes. Our IQP-registered team inspects air conditioning and mechanical ventilation in commercial and multi-unit buildings, and supplies the SS 9 reports and Form 12A you need for your Building Warrant of Fitness.

How do I book a service?

Book online with our booking form or call 0800 772 887. Our technicians work from our Te Awamutu, Cambridge and Otorohanga branches and cover the wider Waikato and King Country.

How do I know my heat pump needs a service?

Common signs are a musty smell when it starts, weaker airflow, the unit struggling to heat or cool, unusual noises, water dripping from the indoor unit, or higher power bills. If it hasn’t been serviced in the last 12 months, it’s due

 

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