Rinnai Heat Pumps
Pratts has the range and know-how to help you find the perfect heat pump.
Shop by Heat Pump type
High Wall
A high wall mounted heat pump is the most common heating and cooling system in New Zealand
Floor Console
A compact, floor console heat pump ensures perfect temperatures are achieved at all times.
Ceiling Cassette
Ceiling cassette heat pumps take up no floor space and have become one of the most popular choices today
Ducted System
A ducted heat pump delivers whole-home comfort with quiet, hidden airflow.
12 MONTHS INTEREST-FREE
On All Toshiba Seiya High Wall Heat Pumps.
Lending criteria, $50 annual Account Fee, fees, Ts&Cs apply. Minimum spend applies. $55 Establishment Fee applies to your first Long Term Finance (LTF) transaction, $35 Advance Fee applies to subsequent LTF transactions. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF interest free period. Other interest rates and fees may apply. Click here for full Ts&Cs.
Regular Aircon/Heat Pump Maintenance is a Must!
Regular air conditioning and heat pump servicing and maintenance are essential for ensuring the efficient and reliable operation of these systems. Without proper maintenance, the performance of air conditioners and heat pumps can deteriorate over time, leading to increased energy consumption, reduced indoor air quality, and even complete system failure.
By scheduling regular maintenance appointments with a SureCool technician, you can catch and fix small problems before they turn into major repairs, prolong the lifespan of your equipment, and enjoy consistent, comfortable indoor temperatures all year round. Additionally, well-maintained air conditioning and heat pump systems are more energy-efficient, which can lower your energy bills and reduce your carbon footprint. In short, regular maintenance is a smart investment that pays off in both the short and long term.
You Could Be Loosing 50% Efficiency
After twelve months of usage your heat pumps efficiency may have reduced by as much as 50% depending on outside air conditions.
A heat pump that has not been serviced may cause the following issues
Increased power consumption
Loss of cooling and heating capacity
Reduction in the life of the heat pump
Increased chance of your system failing
Increased possibility of air contamination and health issues
We recommend an annual service for your heat pump. You will receive a comprehensive diagnostic report on completion of any service conducted by our service technician.
IQP inspection
Building WoF Form 12A. SS9- Mechanical ventilation or air conditioning systems.
Refrigeration
We have a specialist refrigeration team - Commercial, rural & farming refrigeration maintenance, servicing and repairs.
Frequently Asked Questions
What services do you offer for heat pumps and air conditioning?
Pratts are recognised Waikato specialists in heat pump, air conditioning, and refrigeration solutions. They supply, install, and service leading brands such as Mitsubishi Electric, Toshiba, Fujitsu, and Rinnai for homes, businesses, and rural properties. Their SureCool Refrigeration team manages everything from split systems to ducted systems, providing reliable, energy-efficient performance across the Waikato and King Country.
Which heat pump and air conditioning brands does Pratts work with?
Pratts partner with leading brands including Mitsubishi Electric, Toshiba, Fujitsu, and Rinnai, offering supply, installation, and servicing across the Waikato and King Country. Their licensed technicians also service and repair most other heat pump and air conditioning brands, providing reliable, energy-efficient climate control solutions for homes, businesses, and rural properties.
What types of heat pump units can I choose from?
Pratts supply and install a full range of heat pump and air conditioning units across the Waikato and King Country, including high-wall, floor console, cassette, and ducted systems. Each option offers different benefits for homes, offices, and rural properties, from single-room comfort to whole-home climate control. Their team helps customers choose the most energy-efficient and cost-effective system for local conditions.
Is there a way to estimate running costs or find the right size?
Yes. Pratts provides a Heat Pump Calculator on their website, which helps estimate power usage, running costs, and the ideal unit size for your home or office.
Why is regular servicing important?
Regular servicing keeps your heat pump running efficiently, extends its lifespan, and helps maintain healthy air quality. Pratts’ qualified technicians check cooling and heating, clean coils and filters, and ensure your system operates safely and efficiently. Routine maintenance also helps reduce power costs and prevent unexpected breakdowns, especially before peak Waikato summer and winter seasons.
Need help deciding which heat pump solution is best for your home or business? Try our heat pump calculator!
Contact Pratts
Freephone: 0800 772 887
CAMBRIDGE: 10 Albert St
OTOROHANGA: 6 Main Nth Rd
TE AWAMUTU: 100 Roche St
Got a Product Question?
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