Keep Your Home Safe, Warm & Efficient with a Pratts Fire Service
A clean, well-maintained chimney, flue, and wood-fire are essential for a safe and cosy home. At Pratts, we specialise in professional chimney sweeping, inspections, repairs, installations and maintenance, helping households from Hamilton to Te Kūiti and throughout the Waikato region keep their wood-burners clean, compliant, and running efficiently.
When you book a Fire Service with Pratts, we do more than just sweep your chimney! Our experienced team carries out a thorough inspection of your wood fire and flue, checking for wear, damage, and safety risks. If we spot anything that needs attention, we’ll talk you through it clearly and honestly. If you require any parts, we can get these sorted for you. Let us know the MAKE & MODEL of your wood-fire and we can source parts before attending.
Our vans are stocked with essential parts like fire rope and glass seals, so we can often complete minor replacements on the spot—saving you time and keeping your fireplace in peak condition.
Fire Bricks & Baffle Plate Replacements
Keeping your fireplace in top shape means replacing worn parts before they become a problem. Damaged fire bricks, baffles, or air tubes can reduce heating efficiency, increase your wood use, and even pose fire risks.
At Pratts, we replace fire bricks, baffle plates, air tubes and any other parts needed, to keep your wood-burner performing at its best—extending its life and improving your home's warmth.
It helps to know the make and model of your fireplace, when it was installed and whether it is a clean air or rural model.
Signs You May Need Repairs or Replacements:
Cracked or crumbling fire bricks – These reduce heat efficiency and can become a fire hazard.
Warped or damaged baffle plates – Affects heat retention and airflow.
More smoke or less heat – Worn-out components often result in inefficient combustion.
Higher wood usage – Faulty fire bricks or air tubes can make your fire burn less efficiently.
Smoke or Draft Problems?
If your fireplace is smoking, drafty, or just not working like it used to, there could be a few common causes:
Blocked or dirty flue – Creosote buildup, bird nests, or debris can restrict airflow and cause smoke issues.
Poor ventilation – Damaged or incorrectly installed flues can push smoke back into your home.
Downdrafts or negative pressure – Nearby structures or extractor fans can interfere with chimney performance.
Faulty dampers or seals – Old or worn components let cold air in and reduce heating efficiency.
Trust Pratts for Fireplace Safety & Comfort
With decades of experience in solid fuel heating and woodfire servicing and installation, Pratts is your local expert. Whether it’s a routine sweep, replacement parts, diagnosing an ongoing issue, or the installation of a new woodfire, we’re here to help you enjoy a warmer, safer home.
Serving homes across Hamilton, Te Kūiti, and the wider Waikato
📞 Get in touch with Pratts today to book your fire service, chimney sweep and fire inspection